By E.W. Tibbs

As a longtime healthcare Chief Executive Officer who began my career as a registered nurse, my passion has always been to take great care of people, both patients and caregivers. In doing so, I lead with my heart and care deeply about not hurting people.

How we accomplished this in the organizations where I have served is through disciplined process improvement and by investing in our people.  We applied methodologies such as LEAN and focused on eliminating variation and waste.

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